Avera London - Ordering & Shipping Information

Holiday Season Update

 

During the busy festive period, courier networks across the UK and Europe experience exceptionally high parcel volumes.

Because of this, deliveries may take slightly longer than usual.


We kindly ask for your patience — our logistics partners are working hard to ensure every order arrives as quickly as possible.

If you have any questions, our customer care team is always happy to assist you at info@averalondon.com.

 

 

Processing Time

 

Once your order has been placed, we require 1–3 business days to process it.

 

  • Orders placed Monday–Thursday are typically processed within 1 business day.

  • Orders placed Friday evening or during the weekend may require a little longer due to limited warehouse activity.

 

 

Shipping Time

 

After processing, your order will be dispatched.


Average delivery timeframe:

6–10 business days, depending on your location and the capacity of local couriers.


Our customer care team is always available should you have any questions regarding your shipment: info@averalondon.com

 

 

Placing an Order


To place an order:

  1. Select your product and click “Add to Cart.”

  2. Double-check that you’ve chosen the correct size, colour, or variant.

  3. Proceed to checkout and fill in your complete and accurate address details.

  4. Review your information on the shipping page.

  5. Select your preferred payment method and click “Complete Order.”

 

Incomplete or incorrect address details may cause delays.

 

 

Payment Methods

 

All payments are SSL-encrypted to ensure safe and secure transactions.


We currently offer:

We currently accept:

  • Shopify Payments

  • Credit & Debit Cards (AMEX, Mastercard, Maestro, Visa)

  • Apple Pay

  • Google Pay

 

After selecting your payment method, follow the on-screen instructions to finalize your purchase.

 

 

Shipping Costs

 

Initial delivery is free of charge.

Avera London covers all shipping costs to deliver your order straight to your doorstep.

 

 

Shipping Process

 

To keep prices fair and accessible for all customers, Avera London consolidates orders and ships them in bulk once our minimum dispatch quantity is reached.

This allows us to:

  • Maintain affordable product prices

  • Reduce unnecessary shipping costs

  • Lower environmental impact by minimising individual parcel shipments

 

If you need urgent assistance regarding your shipment, email us at info@averalondon.com and we will help you as quickly as possible.

 

 

Need Help?

 

Our customer service team is always here to assist you.

For any shipping-related questions, please reach out to: info@averalondon.com